Frequently Asked Questions

• I have multiple dogs, is this for me?

  Yes, the Pet Air Purifier is built specifically to be compact, yet powerful. You can also take advantage of our current bundle deal, get a few of them!

• Does the True HEPA Filter come included?

  Yes, every Pet Air Purifier comes with the True HEPA Filter inside and ready for use.

• How often do I need to clean or replace the filter?

  We recommend dusting down the True HEPA Filter once a fortnight with everyday use and replacing the filter every 8 weeks.

• I have a large room with an open plan, will this cover it?

  Yes, the airflow around the room is the same in a small and large room. As long as there are no closed doors separating the space then this will cover it.

• What if I’m not satisfied?

  If you have any questions or need help, contact us and our support team will take care of you.

• Will this harm my dog?

  No, after being thoroughly tested and Vet approved we can confirm that this cannot cause any harm to animals.

• Is this safe around my other household pets?

  Yes, we can assure all of our customers that our Pet Air Purifier is safe and effective around all household pets. This includes cats, rabbits, hamsters, parrots and many more. If you have any questions regarding any other pets, feel free to contact us via our 'Contact Us' page.

• Does this work for Cat smells?

  Yes, the Pet Air Purifier is effective for cat odor and many customers report that it was a game changer for tackling those awful litter box smells!

• Why is the Pet Air Purifier better than other air purifiers?

  The Pet Air Purifier has multiple layers of activated carbon within the filter, making it much more effective at capturing odors from the air travelling through it.

• Why do I need one for each room?

  The natural airflow through doors is significantly less than around an open space like a room. One for every room that your dog enters allows for maximum efficiency in different rooms.

• Is my payment information secure?

  Yes, it’s 100% secure. Your data is transferred via a secure SSL encrypted checkout, therefore is subject to the latest security standards. The transmission of your data does not represent a risk at any time. Your security is our highest priority!

• Can I add more of the filters to my order today?

  Yes, you can add more of the True HEPA Filters to your order to save yourself from having to come back and order more. Take me there!

• Is this loud? Does it heat up?

  No, it makes a quiet, barely noticeable sound whilst turned on and doesn't emit any heat.

• Do you put water in it?

  No, you do not put water in the Pet Air Purifier.